Florida Debit MasterCards® are good for three years — New Florida Debit MasterCards® are mailed approximately 30 days before the "Good Thru" date on the front of your card. If your mailing address has changed since your card was issued, call the Customer Service hotline (1-877-567-1768) to update your address. Cards cannot be forwarded. If we do not have your correct address, you may experience delays in receiving your support payments.
Safeguarding Confidential Information — Protecting your confidential information is important to us.
Unclaimed Child Support — Use this self service feature to check for payments we could not get to you.
Electronic Child Support Payments — Florida law has changed and now requires us to send support payments electronically.
Florida KidCare — Children who have insurance are more likely to get the health care they need and miss less school. Get children's health insurance you can afford!
ALERT: We will never send you an email or text message asking for your personal information. If you get an email, text message, or pop-up message asking for personal information, do not reply or call any phone number given, even if it looks like we sent it. Call us at 1-800-622-5437 if you get these types of requests.