ALERT: Neither the Department of Revenue nor EPPIC (your Florida Debit MasterCard® provider) will ever send you email asking for your password, PIN, or other personal information. If you get an email or pop-up message that asks for personal information do not reply or call any phone number given, even if it looks like we or EPPIC sent it. If you have been asked to give your personal information or are worried about protecting your information, go to www.eppicard.com.
Protecting your confidential information is important to us.
Confidential information includes:
We share some information with child support agencies in other states. They must follow the same strict, privacy requirements we follow.
Tell us if you are afraid of physical or emotional harm from the other parent. We have safeguards to protect your information and address.
This safeguard is for families receiving temporary cash assistance, food stamps or Medicaid. If you receive these benefits, you must cooperate with us to continue to get assistance unless there is good cause.
Cooperation means giving us all available information about a child's parents so we can get child support and/or medical support.
If you have concerns about your safety or the safety of your child, tell us the reasons you are concerned. This is ‘claiming good cause’.
We will not contact the other parent if good cause is claimed.
More information about the Department of Revenue's: