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Employer Information

Employers

You play an important role in helping ensure children get the financial support they need and deserve!

How Employers Help

  • Employers collect more than 70% of all child support on behalf of Florida’s children through income withholding.
  • Child support collections reimburse public assistance spending.
  • Fewer children remain in poverty when parents receive regular child support payments.
  • Reporting new hire information as soon as possible allows us to send income-withholding orders quickly.
  • New Hire Reporting: What is New Hire Reporting?

    Florida New Hire Reporting

    New Hire Reporting is employers sending information about newly hired employees to the Florida New Hire Reporting Center shortly after the employee has been hired.

    New Hire Reporting:

    • Is required by law and speeds up the child support income withholding order process,
    • Prevents fraud in public assistance programs, workers’ compensation and reemployment assistance (formerly unemployment compensation),
    • Expedites collection of child support from parents who change jobs frequently,
    • Quickly locates non-custodial parents to help in establishing paternity and child support orders.

    When to Report

    Within 20 days after hiring a new or rehired employee

    What to Report

    • •  Federal Employer ID Number (FEIN)
    • •  Employee name
    • •  Employer name and address
    • •  Employee address
    • •  Employee SSN
    • •  Employee date of hire
    Optional Information
    • •  Health insurance availability
    • •  Employer phone and fax number
    • •  Employee date of birth
    • •  Employer State of hire
    • •  Employer email address

    How to Report

    • •  Electronically
    • •  Fax
    • •  Mail

    Where to Report

    For more information, go to

    Florida New Hire Reporting Center

    Or call:

    1-888-854-4791



    Employers with employees who work in more than one state may report all new hires and rehires to one state.


    Florida employers can send child support payments by Electronic Funds Transfer (EFT), electronic check or credit card. For more information, go to: How to Pay.

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  • Income Withholding: What is required and what are the limits?

    Income Withholding

    Income withholding by employers is one of the most effective ways to collect child support payments for children. Many child support orders issued in Florida require income withholding as the method for paying child support.

    Requirements

    Once you get an Income Deduction Notice, you must begin withholding wages immediately for the employee or subcontractor. Go to How to Pay for payment information.

    Tell us immediately when an employee no longer works for you. Any information you can provide on the former employee’s new employment would be helpful.

    Call our Employer Line at 1-866-435-2763 to report employee changes.

    Limits on Withholding

    The Federal Consumer Credit Protection Act limits the amount you can withhold from an employee’s wages to meet child support and other obligations. The limits are designed to protect a portion of the employee’s earnings for living expenses. Go to the Consumer Credit Protection Act for more information.

    There are mandatory deductions that must be made from an employee’s paycheck such as FICA taxes, unemployment. The income remaining after these mandatory deductions is "disposable income" and is available for child support payment withholding.

    The maximum allowable amount that can be withheld from an employee to pay child support depends on two factors:

    • Whether the employee has new dependents
    • Whether the income deduction notice includes arrears payments (a periodic repayment for past-due child support).

    The maximum percentages that may be withheld from the employee’s wages are:

    For employees with new dependents:

    • 50% if the notice covers current support only
    • 55% if the notice requires an arrears payment in addition to the current support

    For employees without new dependents:

    • 60% if the notice covers current support only
    • 65% if the notice requires an arrears payment in addition to the current support

    Although the income deduction notice specifies a certain sum, federal and state consumer protection limits may override these instructions.

    For withholding information about bonuses, severance pay, lump sum payments and settlement payments, fax the employee’s name and case number to us at 850-488-8579. Please allow 72 hours response time.

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  • Medical Support: What is required?

    Medical Support

    Many child support orders also address a child’s need for health insurance.

    When a parent is ordered to provide health insurance for a child, we will send a National Medical Support Notice (NMSN) to their employer to enroll the child in parent’s health insurance.

    The notice gives employers and health plan administrators instructions on how to respond to the request.

    Requirements

    If you offer dependent health insurance, you must enroll the eligible children into a plan when told that an employee is required by a support order to provide health insurance.

    When you receive a National Medical Support Notice, you must:

    • Enroll the children in the parent’s health insurance plan, or respond to us with the reason they are not eligible for enrollment, within 20 business days of the date of the notice
    • Withhold from the employee’s wages their share of premiums for health insurance
    • Maintain enrollment for any child unless either the support order ends, the child is enrolled in a comparable insurance, or you stop dependent health insurance for all your employees
    • Tell us of any changes or lapses in health insurance or if the employee stops working for you

    The National Medical Support Notice contains:

    • Part A, Notice to Withhold for Health Care Coverage - If the person listed on the form is not your employee or if family health care coverage is not available, complete the Employer Response part of the notice and send all of Part A to us within 20 business days of the date of the notice.
    • Part B, Medical Support Notice to the Plan Administrator - If family health care coverage is available for eligible children, send this form to the administrator of the health plan within 20 business days of the date of the notice. The employer completes this form if they are the health plan administrator.

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  • How to Pay: What options are available and what is necessary?

    How to Pay

    Florida employers can make child support payments by Electronic Funds Transfer (EFT), electronic check, credit card, check, or money order.

    If you have questions or need help call us on the State Disbursement Unit Employer line at 1-888-883-0743.

    Electronic Payment

    This is a safe and efficient way to send wage withheld child support payments.

    Employers must send support payments electronically if they had 10 or more employees during the prior state fiscal year (July 1 - June 30) OR were subject to and paid tax to the Department of Revenue that was $20,000 or more.

    For more information on how to send payments electronically, go to www.floridasdu.com. For electronic payment questions call the State Disbursement Unit EFT Marketing at 850-205-8227 or e-mail
    flsdu.eftinfo@acs-inc.com.

    If an employer is unable to pay support electronically, a Request for Waiver can be completed.

    Pay online by credit card or electronic check at:

    www.ExpertPay.com

    Or

    www.MyFloridaCounty.com - There is a $7.50 processing fee to make payments through this website.

    Pay by Check

    Employers can pay by check if they do not meet the electronic payment requirements above.

    Mail payments to the Florida State Disbursement Unit at:

    State Disbursement Unit
    P.O. Box 8500
    Tallahassee, Florida 32314-8500

    Include on the payment the:

    • employee’s social security number
    • depository number/case number

    You may combine child support payments from several employees into one check. However, clearly list what payment amounts are for which employee. We must be able to identify the payer and the amount to make sure the right family gets the right child support payment.

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  • Federal Office of Child Support Employer Services — Offers more information about child support and employer related topics.

Call our Employer Line at 1-866-435-2763 to:

  • Report employee changes
  • Update your contact information