Florida Department of Revenue

General information brochure - Explains child support services and how to get them.

• English
• Spanish

Establishing paternity brochure - Defines paternity and explains how to get it established.

• English
• Spanish

Administrative Establishment of Paternity process - Shows and explains the steps in the administrative paternity process.

Genetic Testing brochure - Explains how genetic (DNA) tests work, test results and how results are handled.

Administrative support order brochure - Explains the administrative support order process

Administrative support process - Shows and explains the steps in the administrative process

Judicial support order process - Shows and explains the steps in the judicial process

Paying Child Support: It's the Law - Explains the importance of following child support orders, parent's rights and responsibilities and enforcement actions

Enforcement Actions - Explains the variety of actions we may take to get parents to pay child support

State of Florida Disbursement Unit (SDU) - Explains what the SDU is and how to make child support payments

Electronic presentation for incarcerated parents – Explains child support and the special circumstances incarcerated parents face. The Florida Department of Corrections produced a full version video that includes multiple state agency presentations for incarcerated parents. Call the Florida Department of Corrections at 850-717-3181 for video details. Visit the Florida Department of Corrections for information about re-entry programs in the state.

IRS tax training - Enhance prisoner re-entry programs by offering tax information and training to help recently released individuals with their taxes. The IRS offers a free video and guide to help organizations facilitate training. Brochures are also available.

Grant Funded Projects - Our grant awards are funded by the Federal Office of Child Support and some state funding to conduct projects that further the national child support mission and goals.

• Prisoner Re-Entry Program
  Where: The project is available in Duval County.
  Who: We are partnering with the Department of Corrections and Operation New Hope
  What: To provide child support services including education and outreach to inmates in a pre and post-release setting. The project goal is to increase child support compliance and paternity establishments for inmates participating in the project.
  When: The project started in 2009 and ends in 2012.

• Assets for Independence (AFI) Program
  Where: The project is available in Duval and Nassau Counties.
  Who: We are partnering with Family Foundations and Northeast Florida Community Action Agency
  What: To provide education and outreach services to the people served by AFI programs. Project strategies include adding child support information to AFI financial education curricula, agency cross-trainings and child support case management for AFI service recipients.
  When: The project started in 2010 and ends in 2013.

• Innovative Locate Technology
  Where: Statewide
  Who: We are partnering with the Florida State University, Electronic Crime Investigative Technologies Laboratory
  What: To develop new, innovative and automated locate software that uses new internet sources to improve locate results. The new locate information will allow us to move forward with case enforcement actions which could lead to more parents paying towards child support obligations and reducing delinquencies.
  When: The project started in 2010 and ends in 2013.

• Web Chat Project
  Where: Statewide
  Who: We are contracting with a web chat provider
  What: To pilot web chats to our customers through our internet site. Web chats offer customers a new way to communicate with us.
  When: The project started in 2011 and ends in 2012.

Domestic Violence and Child Support — Explains domestic violence, how it relates to child support and contains safety ideas for court proceedings.

The Office for Victims of Crime, U.S. Department of Justice, published a series of brochures for crime victims. Topics are assault, child abuse, domestic violence, impaired driving, homicide, robbery, sexual violence, stalking, and What Adults Need to Know about Child Abuse.

Unemployed veterans can get employment information from the Department of Veteran’s Affairs and the Department of Labor.

Veterans who served in the Afghanistan and Iraq wars are eligible for VA health care for five years. The Veterans Health Benefits Handbook has more information.

2012 Department of Revenue Annual Report - Contains data and describes the challenges and achievements of the past, and strategies and goals for the future.

Federal Child Support Enforcement Handbook - Explains child support services

Federal Hispanic Child Support Resource Center - Contains electronic child support education materials in both English and Spanish