Every child has the right to financial and medical support from both parents. Our goal is to assure families receive the child support they need and deserve.
The services we provide include locating parents, establishing paternity, and establishing, enforcing and modifying support orders. Our services are available if a parent lives in another state or country. We do not establish or enforce visitation or custody.
Florida Debit MasterCards® are good for three years — New Florida Debit MasterCards® are mailed approximately 30 days before the "Good Thru" date on the front of your card. If your mailing address has changed since your card was issued, call the Customer Service hotline (1-877-567-1768) to update your address. Cards cannot be forwarded. If we do not have your correct address, you may experience delays in receiving your support payments.
Earned Income Tax Credit (EITC) — Many low-income working individuals and families qualify for this federal Earned Income Tax Credit (EITC), and do not claim it. You could pay less federal tax, pay no tax, or even get a tax refund. To find out if you qualify, visit the Internal Revenue Service's (IRS) website.
Safeguarding Confidential Information — Protecting your confidential information is important to us.
Unclaimed Child Support — Use this self service feature to check for payments we could not get to you.
Electronic Child Support Payments — Florida law has changed and now requires us to send support payments electronically.