Quick Links
Child Support Payment Information
Paying support, receiving support, and getting information on the status of your support payments is easy. You can:
- Pay online, through a money transfer service or by mail
Pay Child Support
Pay online by credit card or electronic check at either one of these sites:
Pay by cash through any of the following transfer services:
Use the following links to find a location in your area:
Pay by Mail:
Mail payments to the Florida State Disbursement Unit at:
State Disbursement Unit
P.O. Box 8500
Tallahassee, Florida 32314-8500To avoid processing delays, make sure you include on your payment:
- Your name - clearly written
- The name of the person you are paying support to
- The court case number
- Get your payments by direct deposit or debit card
Receive Child Support Payments Electronically
Florida law requires us to send support payments electronically. Usually support payments will be put on your debit card or direct deposited in your checking or savings account two days after applying the payment to your case.
Choose Direct Deposit or Debit Card
You can choose how to get your child support payments.
- Print the Child Support Payment Options form: (English) (Spanish)
- Fill in the form, sign and date it
- Mail it to the address listed on the form
If you do not make a choice, you will be sent a debit card. We no longer send paper checks.
Direct Deposit - Payments are automatically put into your checking or savings account. To process payments to your bank account, your Social Security number is needed.
Florida Debit MasterCard® - Changes are coming to the child support Florida Debit MasterCard®. Starting January 01, 2012, the Florida Debit MasterCard® can be used to make withdrawals at MoneyPass ATM locations for the $0.95 fee you currently pay.
Wells Fargo ATMs can be used for the same fee through December 31, 2011. Starting January 01, 2012, Wells Fargo will charge a fee in addition to the $0.95 fee. The additional fee will vary based on the ATM location.
MoneyPass ATMs are available in banks, credit unions, convenience stores and other stores. Go to www.moneypass.com to find a MoneyPass ATM near you.
Florida Debit MasterCards® are good for three years - New cards are mailed approximately 30 days before the "Good Thru" date on the front of your card. If your mailing address has changed since your card was issued, call the Customer Service hotline (1-877-567-1768) to update your address. Cards cannot be forwarded. If we do not have your correct address, you may experience delays in receiving your support payments.
See more information on ATM fees and how to use the Florida Debit MasterCard®: (English) (Spanish)
ALERT: Neither the Department of Revenue nor EPPIC (your Florida Debit MasterCard® provider) will ever send you an email, or text message asking for your password, PIN, or other personal information. If you get an email, text message, or pop-up message that asks for personal information do not reply or call any phone number given, even if it looks like we or EPPIC sent it. If you have been asked to give your personal information or are worried about protecting your information, go to www.eppicard.com.
- Payment information options
You can get payment information by using the following options:
- Visit the Clerks of Court website at www.MyFloridaCounty.com.
- Visit Child Support e-Services, if you are a parent owed support and have a case with us.
- Get a print out of your payment history by visiting your local Clerk of Court office. The Clerk of Court may charge a fee for the print out.
See below for more ways to get information on payments sent to you:
- Florida Debit MasterCard® – if you receive payments on the Florida Debit MasterCard®, visit www.eppicard.com to see payments applied to your card.
- Direct Deposit – if your payments are deposited directly to your checking or saving account, get deposit information from your bank.
- Check by mail – if you receive your checks in the mail, call the Child Support Customer Contact Center at 1-800-622-5437. For Miami-Dade County cases call 1-305-530-2600.
Search Undisbursed Child Support Payments to see if there are undisbursed child support payments owed to you.
Quarterly Payments Review
If you disagree with amounts reported in your quarterly payments statement, you can request a review of the information. Print and fill out a Request for Reconsideration and send it to us at the address listed on your quarterly statement.