Florida law requires us to send support payments electronically. You can choose to receive your child support payments by a Florida Debit MasterCard® or by direct deposit into your checking or savings account:
Florida Debit MasterCards® are good for three years. New cards are mailed approximately 30 days before the "Good Thru" date on the front of your card.
Cards cannot be forwarded. If your mailing address has changed since your card was issued, contact us to update your address information, or update your case information online with Child Support eServices
Some ways to use your card and avoid fees:
Some ways to use your card that have fees:
|In addition to the $0.95 withdrawal fee, some ATMs apply an extra fee. Read ATM messages carefully. You may cancel the transaction to avoid the fee.|
||$0.50 each time|
||$0.25 each time after the fourth call in a month|
||$2.50 each time|
||$5.00 each time after the first replacement|
||$15.00 each replacement|
See more information on fees and how to use the Florida Debit MasterCard®.
If your card is lost or stolen, call EPPICard at 1-877-567-1768.
You can get payment information by using the following options:
If you are the parent owed support, see below for more ways to get information about payments sent to you: