Florida law requires us to send support payments electronically. Usually support payments will be put on your debit card or direct deposited in your checking or savings account two days after applying the payment to your case.
Direct Deposit - Payments are automatically put into your checking or saving account – a Social Security number is required.
Florida Debit MasterCard® Fee Changes - Florida Debit MasterCards® are good for three years. New cards are mailed approximately 30 days before the "Good Thru" date on the front of your card.
Cards cannot be forwarded. If your mailing address has changed since your card was issued, call the Customer Service hotline (1-877-567-1768) to update your address.
You can use the card to make purchases at most stores and get "cash-back" with your purchase at many merchant locations. Depending on how and where you use your card, there may be fees associated with certain transactions.
Some ways to use your card and avoid fees:
See more information on fees and how to use the Florida Debit MasterCard®.
You can get payment information by using the following options:
If you are the parent owed support, see below for more ways to get information about payments sent to you:
Search Undisbursed Child Support Payments to see if there are undisbursed child support payments owed to you.