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About the General Tax Administration Program

What we do

We administer 32 taxes and fees, including sales and use tax, reemployment (formerly unemployment) tax, communications services tax, corporate income tax, and fuel tax.

We collect the money that pays for state and local government services Floridians depend on.

We continually improve our technology and customer service, so reporting and paying taxes is as convenient and easy as possible.

How we do it

  • Register businesses for the collection of taxes
  • Receive and deposit tax dollars
  • Review tax returns and notify taxpayers of errors
  • Help taxpayers with questions and problems
  • Audit taxpayers to ensure compliance with the law
  • Investigate tax fraud
  • Collect overdue taxes
  • Process tax refunds
  • Distribute funds to state accounts and local governments
  • Receive and process payments made to several state agencies

Our customers

State government, local governments, and the people of Florida are our customers. To meet the needs of the state, its communities, and its citizens, we maintain and continually improve an efficient system for administering Florida taxes.

Our partners

Florida’s businesses make the state’s tax system work. Businesses calculate, collect, and transmit the tax money that funds state government and the services it provides. An overwhelming majority of Florida’s businesses voluntarily and conscientiously carry out these responsibilities, keeping the state’s tax collection costs low.

We provide a unified tax system so businesses can resolve issues related to many different taxes through a single contact with us. We give them online access to their accounts and an electronic filing and payment system to save time and reduce errors. To protect our business partners from unfair competition, we also identify businesses that are not fulfilling their tax obligations and bring them into compliance.

For more information, visit the General Tax Administration website.