Members of the public are entitled to be treated with respect, courtesy, and professionalism when interacting with the Department of Revenue.
Public records requests do not have to be made in writing, unless a specific statute requires otherwise. In that case, the statute imposing such a requirement shall be cited.
All public records requests shall be acknowledged promptly and in good faith as required by Section 119.07(1)(b), Florida Statutes.
Fees for production of public record documents shall not exceed the statutorily authorized fees and the statutory authority for such fee shall be cited.
The public has the right to receive an itemized invoice of proposed fees or fees charged.
Access to public records and meetings are rights secured under Sections 119.07(1) and 286.011, Florida Statutes and Article 1, Section 24, Florida Constitution.
For information about your child support case, call the Customer Contact Center at 800-622-KIDS (5437). Your case information is confidential. We will not talk about your case with anyone but you or someone you have authorized us in writing to talk to.
For information about your property value assessment, contact your county property appraiser. For information about your property taxes, contact your county tax collector.
For information about your Florida tax account (except property), call the Customer Contact Center at 800-352-3671. For copies of your own tax records, send our Records Center a written request. This requirement helps us protect your confidential information. If you have questions, call the Records Center at 850-617-8489.
Your request should be on company letterhead and include: business Federal Employer Identification Number or owner's Social Security Number, physical location of your business, photo identification (for sole proprietor), records being requested (type of tax, dates, etc.), and the signature of the owner or a registered officer of the business.
Send your request to:
Department of Revenue
Records Management Room 1-4364
5050 W. Tennessee St.
Tallahassee, FL 32399-0158
We maintain sensitive business and personal information from millions of people. Some of this information is exempt from disclosure under Florida’s public records law. We will provide the information you request to the extent permitted by law.,
See the most commonly requested confidential information for child support, property tax, other Florida taxes, and administrative and financial services.
For a brief summary of many exemptions to Florida’s open government laws, visit the First Amendment Foundation. Go to the Open Government tab at the top of the page. From the drop down menu, select exemptions.
We are committed to making it easy for you to get the public information that we have, so we are always working to update and improve our web site. What you are looking for may be available right now.
We invite you to visit our home, child support, property tax, and other Florida taxes web pages, or simply ask us your question.
To make a public records request, you may call, e-mail, or write us.
When we receive a public records request, we check to see if the Department of Revenue has the records requested, if the request includes confidential information, and if there will be a charge for responding.
Then we will promptly provide you with an accurate, clearly communicated response. This response may include the information requested or an explanation of when the information will be ready.
If part of the information you request is confidential and cannot be disclosed, we will provide you with redacted records. This means that exempt information in the records will be blacked out. If all, or part, of your request cannot be disclosed, we will provide you with an explanation and legal reference.
You will also receive an itemized invoice of proposed fees or fees charged. State law allows agencies to charge for filling requests that require extensive time and effort by staff (including time spent redacting confidential information) and a per-page charge of $0.15 for copies (Section 119.07(4), Florida Statutes).
We are required by law to maintain the confidentiality of information regarding taxpayers, applicants for or recipients of child support services, personal or financial information of property owners, and certain personal information regarding our employees.