Vision
We will be competitive with world-class organizations.
We will exemplify the best of public service.
We will demonstrate integrity in all of our actions.
Vision, Mission, Key Beliefs
Mission
To achieve our vision to serve Floridians, we will:
Innovate.
Pioneer change.
Promote excellence.
What We Believe
We believe that we must compete to continue to serve the taxpayers, families and businesses of Florida, providing quality service at the same or lower cost than world-class organizations. We will compete by pioneering innovations in law administration, technology and business process management. Our challenge is to match or surpass the world's best - whether public or private - at everything we do.
We believe that our task is to change the lives of Floridians for the better. We seek not to preserve the status quo but to challenge it. We will not rest until we have made a significant positive difference in the lives of those we serve.
We believe that public service is a public trust. We will demonstrate impeccable integrity, enforcing the law uniformly without fear or favor. Our conduct will inspire Floridians' confidence in our integrity and competence. When strict interpretation of the law produces an unfair, unintended result, we will seek a fair, reasonable solution within the discretion allowed by law.
We believe that those called to public service have a responsibility to each other. Ours is a tremendous challenge. We will succeed only if we trust each other, invest in each other and bring honest, willing hearts to our daily work.
