Vision Statement:
A program dedicated to professional and efficient tax administration promoting: the highest level of voluntary compliance, enhanced customer service, and fair and effective enforcement of Florida tax laws.
Mission Statement:
- To make it easier for taxpayers to comply
- To ensure compliance in a fair and equitable manner
- To collect money owed to the state in an efficient and professional manner
- To distribute funds timely and accurately to our customers
About the General Tax Administration
The General Tax Administration Program administers 33 taxes and fees, collecting more than $39 billion per year to support schools, health care, transportation, prisons, environmental protection, and other essential services.
Our goal is to make compliance with Florida's tax laws as easy as possible for our business partners and citizens. By providing self service options on our web site, clearly responding to questions made to our call and service centers, and simplifying our forms and communications, we will be more effective in collecting the tax dollars owed to fund our state's needs.
We have focused on integrated tax administration and the use of every technological management tool available to enhance these efforts. The outcome? Florida's Department of Revenue is a national and worldwide model for tax administration.
Innovation, teamwork, and leadership are all values that help General Tax Administration meet its goals every day on behalf of Florida's citizens.
