Florida Department of Revenue

Answer tax questions

Help with e-file and e-pay applications (e-Services)

Help with registering to file and pay taxes

Update account information (or you can submit changes online)

Answer questions about bills, delinquency notices and credits

Help with website or online tax applications, including:

• Filing/paying electronically
• Retrieving user ID/password
• Registering to file and pay taxes
• Enrolling for e-Services

Verify a purchaser's:

• Annual Resale Certificate for Sales Tax
• Consumer's Certificate of Exemption
• Annual Resale Certificate for Communications Services Tax

8:00 AM-5:00 PM local time, Monday-Friday
(See list)

Face-to face assistance:

• Answer tax questions
• Register to file and pay taxes
• Help with completing tax returns
• Accept tax returns and payments
• Answer questions about bills, delinquency notices and credits

Apply online

Or call 850-617-8585
8:00 AM-5:00 PM EST, Monday-Friday

Answer refund-related questions

Help with applying for a refund

Updates on the status of a refund claim

850-617-8168

Florida Department of Revenue
P.O. Box 5906
Tallahassee, FL 32314-5906

Help ensure taxpayers' privacy and assets are protected during tax assessment, collection, refund denial, and enforcement processes.

Read the Taxpayer's Bill of Rights.

(for taxes except property tax)

850-617-8346

Florida Department of Revenue
P.O. Box 7443
Tallahassee, FL 32314-7443

Provide written responses to written requests for technical advice on the tax consequences of a specific transaction or activity under existing statutes, rules or policies.

Provide informal administrative protest procedures for resolution of disputes relating to assessments of tax, penalty and interest and denial of refunds.