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Mailing address for tax payments:
Florida Department of Revenue
5050 W Tennessee Street
Tallahassee, FL 32399-0100


General Tax Administration Customer Service

Contact Assistance Provided
Tax Information and Assistance
Visit our tax questions page

Or call 800-352-3671
8:00 AM-7:00 PM EST, Monday-Friday

Florida Relay Service-711
800-955-8771 (TTY)

Answer tax questions

Help with e-file and e-pay applications (e-Services)

Help with registering to file and pay taxes

Update account information (or you can submit changes online)

Answer questions about bills, delinquency notices and credits

Report Technical Problems
Submit online


Or call 800-352-3671

Help with website or online tax applications, including:

  • Filing/paying electronically
  • Retrieving user ID/password
  • Registering to file and pay taxes
  • Enrolling for e-Services
Verify Annual Resale Certificates
Visit our certificate verification page

Or call 877-357-3725
24 hours a day, 7 days a week (automated system)

Verify a purchaser's:

  • Annual Resale Certificate for Sales Tax
  • Consumer's Certificate of Exemption
  • Annual Resale Certificate for Communications Services Tax
Taxpayer Service Centers

8:00 AM-5:00 PM local time, Monday-Friday
(See list)

Face-to face assistance:

  • Answer tax questions
  • Register to file and pay taxes
  • Help with completing tax returns
  • Accept tax returns and payments
  • Answer questions about bills, delinquency notices and credits
Refunds

Apply online

Or call 850-617-8585
8:00 AM-5:00 PM EST, Monday-Friday

Answer refund-related questions

Help with applying for a refund

Updates on the status of a refund claim

Taxpayer Rights Advocate

850-617-8168

Florida Department of Revenue
P.O. Box 5906
Tallahassee, FL 32314-5906

Help ensure taxpayers' privacy and assets are protected during tax assessment, collection, refund denial, and enforcement processes.

Read the Taxpayer's Bill of Rights.

Technical Assistance and
Dispute Resolution

(for taxes except property tax)


850-617-8346

Florida Department of Revenue
P.O. Box 7443
Tallahassee, FL 32314-7443

Provide written responses to written requests for technical advice on the tax consequences of a specific transaction or activity under existing statutes, rules or policies.

Provide informal administrative protest procedures for resolution of disputes relating to assessments of tax, penalty and interest and denial of refunds.