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Recently we have become aware of an apparent telephone scam where individuals are being called by someone stating they are with the IRS but using our main department phone number. These calls are not being made by the IRS or by the Florida Department of Revenue. Please see our note about Verifying Department Contact at the bottom of our main webpage for further information about how to handle these calls. The IRS also has posted additional information and guidance on how to handle the calls.

General Tax Administration Program

The General Tax Administration Program of the Florida Department of Revenue administers over 30 taxes and fees, including sales and use tax, reemployment tax, communications services tax, corporate income tax, and fuel tax. The monies collected pay for state and local government services for Floridians. We continue to improve our customer service and technology to make reporting and paying taxes as convenient and easy as possible.

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A secure, convenient option to file and pay taxes page navigation
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Change your business name, address, reactivate or deactivate your account page navigation
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Tax and interest rates for the most common taxes and fees page navigation
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Learn about a specific tax or fee page navigation
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Helpful brochures and tutorials page navigation
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If you shop online, you may owe tax page navigation
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Voluntarily report unpaid or underpaid tax liabilities page navigation

The Department of Revenue is raising its standards for securing communication between web browsers and its interactive websites (i.e., Registration, e-Services Enrollment, File and Pay). If you are using an older version of a web browser, you may be blocked from logging in. Effective August 1, 2016, taxpayers will only be allowed to access certain e-Services websites if they are using the latest versions of the most common browsers, which utilize Transport Layer Security (TLS) versions 1.1 and 1.2. Visit our browser security page for more details.


New online web feature now available.  Taxpayers may now check the status of a refund claim and submit supporting documentation for a refund claim that has been filed with the Department of Revenue.  Supporting documentation can be submitted electronically during the initial web Refunds eFile process or after a claim has been submitted electronically or by paper.  Only certain low risk (.txt) file types are allowed at this time.


A new, streamlined process for nonprofit organizations and governmental entities to obtain and renew sales tax exemption certificates is now being used by the Department. A new Application for a Consumer's Certificate of Exemption (Form DR-5) includes information on who qualifies, what is exempt, and how to establish qualification for each exemption category. Holders of sales tax exemption certificates no longer need to reapply for a new certificate every five years. For more information, see TIP 16A01-03.


Update Account Information Online

Previously known as Change Address or Account Status, our Update Account Information Online application provides taxpayers with a convenient way to update Department of Revenue taxpayer accounts.


With this application you can:

  • Change address
  • Change business name
  • Reactivate account
  • Deactivate account
  • Close Account

Benefits of this application:

  • Fast and easy
  • No phone calls necessary
  • Confirmation of changes submitted is provided
  • Available 24/7

This application may also be located by selecting Taxes in the navigation bar and looking for the Update Account Information Online button.


Your 2016 Florida Annual Resale Certificate(s) for sales and communications services tax are available online. To view, download, and print available certificates, visit our e-Services page and select the appropriate tax link under “Print Annual Resale Certificate.” Step-by-step instructions for accessing, printing, and downloading certificates are also available.


​If you file and pay taxes online, you can submit your electronic return before the filing deadline and schedule the payment. Payment scheduling helps ensure timely filing and payment and helps you avoid Internet connection or access problems that may occur on the due date. Read more.


​Do you owe unpaid or underpaid taxes? If the Department has not already contacted you about these liabilities, you can pay them under our voluntary disclosure program. In many cases, we will waive the penalties. Read more.